Undergraduate Technical Staff
On-Campus Part Time Semester & Full Time Summer Position
UMIACS is seeking motivated undergraduate students to work as part of its technical staff. The UMIACS technical staff provides network and system administration, help desk support, deploys and maintains hardware, software, information systems, and research support for the Institute's 80+ faculty and substantial computer network environment.
About UMIACS:
The UMIACS computing environment is a diverse mix of computers running Linux, Windows, and macOS operating systems, a 6000+ port network with equipment from various vendors, and numerous enterprise storage systems. Our computing deployment consists of administrative desktop computers, technical workstations, Nvidia GPU computing clusters, web services, large-scale database deployments, mobile devices, and a variety of other equipment. Some of our more uncommon installations include a 3D video acquisition studio, multiple 100+ TB filesystems, a cloud storage system, and a backup system capable of holding multiple petabytes of data.
Job responsibilities:
Responsibilities start with: Staffing the UMIACS Help Desk, providing frontline technical support, setting up new hardware, removing old hardware, and physically installing infrastructure. With time and experience, responsibilities can grow to include: planning, design, configuration, and maintenance of advanced hardware, software, and network components, or being a Help Desk shift supervisor.
Why apply:
This job will provide you experience with: A pre-professional setting, skills that will help in most of the computer related fields, the opportunity to have hands on experience with many enterprise-level systems that would otherwise be unavailable to individuals, and exposure to a wide variety of operating systems, development tools, and applications. Many of our former student staffers have found that their experiences have helped them with their later course work. Our positions provide flexibility in scheduling to make it easier for students to meet their academic commitments.
Who should apply:
Applicants should have these qualities:
- Enrolled as an undergraduate student at University of Maryland, College Park for the semester you are applying for, and for the duration of employment
- Available to work for multiple consecutive semesters, including summer
- Available to commit a minimum of 10-12 hours per week during the academic semesters and 30-40 hours per week during the summer. 8 hours (non-consecutive) each week will be scheduled Monday through Friday between the hours of 9am-5pm.
- Available to work in person on the University of Maryland, College Park campus
- Well versed in basic computer use
- Familiarity with basic hardware and software configuration
- A strong desire to learn
Compensation:
Reviews with pay adjustments happen 3 times per year, with additional increases for students upon completing various experience and performance thresholds. The current starting rate is $17.10.
What you need to apply:
- Up to date resume including any work history
- Cover letter for this position, which should talk about the candidate’s history with and passion for technology
- (optional) Schedule for the semester you are applying for (candidate schedules may be requested during the selection process if not initially supplied)
